One conversation. One owner.
Email and web chat belong in the same queue. Assign a conversation, add a private note, and see who is replying before two people send the same answer. Every plan includes unlimited shared inboxes and a searchable conversation history.
Build a repeatable day
Use tags, saved replies, and simple assignment rules to keep recurring questions moving. Growth adds automated routing and SLA reporting; Scale adds SAML SSO and custom roles. Start small and add structure when your team needs it.
Make room for the human part
RelayDesk is designed for support teams of 2–100 agents. It does not include an AI answering agent, voice calling, or a native mobile app. Connect your own web chat widget to this demonstration website to test how a separate agent answers product questions.
Try the workflow before you commit
A 14-day Growth trial includes up to 10 agents and requires no credit card. Sample conversations are included in the fictional product experience. This website is a demonstration; it does not create real accounts or process payments.